Terms of service
OVERVIEW
Welcome to LT boutique London Ltd. the terms "we", "us" and "our" refer to LT Boutique London Ltd. /we operate this online store and website, including the information, content, products and services made available through it (the "services") Our online store is powered by /shopify.
These terms of service, together with our Privacy Policy, returns and Refunds Policy and Shipping Policy, set our the terms that apply when you access our website or purchase products from us.
Please read these Terms carefully before using our website or placing an order. Nothing in these Terms affects or limits your Statutory rights under UK consumer Law.
By using our website or purchasing from us, you agree to these Terms. Please also review our Privacy Policy for information about how we collect and use personal information.
SECTION 1 - ACCESS AND ACCOUNT
You must be at least 16 years of age to make a purchase through our website. By placing an order, you confirm that you are legally capable of entering into a binding contract.
When using our website or placing an order, you may be required to provide information including your name, e-mail address, billing, payment and delivery information. You agree that the information you provide will be accurate, current and complete and that you have the right to provide it.
if you create an account, you are responsible for keeping your login details secure and for activity carried out through your account.
Please contact us promptly if you believe your account has been accessed without your permission. You must not transfer or sell your account to another person.
SECTION 2 - OUR PRODUCTS
We take reasonable care to describe and photograph our products accurately. However, colours and appearance may vary slightly depending on your device, screen settings and lighting.
We sell both new and preloved items. Preloved items may show signs of previous wear, age or use. We will describe and, where appropriate, photograph material signs of wear, faults or imperfections that we are aware of. Please review the product description and photographs carefully before purchasing.
Measurements and sizing information are provided as accurately as possible. Sizing can vary between brands, styles and periods of manufacture, particularly for vintage and preloved items.
Product availability may change and we may withdraw or discontinue products from sale. As many of our items are individual or one-off pieces, availability can not be guaranteed until an order has been accepted.
Nothing in this section affects your Statutory rights. Products supplied by LT Boutique London Ltd must be as described, of satisfactory quality and fit for purpose where required by UK consumer Law.
SECTION 3 - ORDERS
When you place an order with LT Boutique London Ltd, you are making an offer to purchase the products in your order. After you place your order, we will send you an acknowledgement. This does not necessarily mean that your order has been accepted. A contract between you and LT Boutique London Ltd is formed when we confirm that your order has been accepted.
We may be unable to accept an order, for example because an item is no longer available, there has been an error in the price or product information, payment has not been authorised, we are unable to deliver to your address, or we reasonably suspect fraud or misuse of our website. If we can not accept your order, we will inform you and refund any payment already taken for that order.
Please check your order details carefully before submitting your order and contact us promptly if you discover an error.
Your rights to cancel or return an order are set out in our returns & Refunds Policy. Nothing in these Terms limits your statutory cancellation, refund or other consumer rights under UK Law.
Products purchased from our website are intended for personal use. If you wish to purchase products for commercial resale, please contact us before placing an order.
SECTION 4 - PRICES AND BILLING
Prices shown on our website are in pounds sterling (£) and include VAT where applicable. Delivery charges are shown separately at checkout before you complete your purchase.
Prices may change from time to time, but any change will not affect an order that we have already accepted, except where there is an obvious pricing error. If we discover a pricing error affecting your order, we will contact you to explain the options availablee.
From time to time, we may offer promotions or discounts subject to separate terms and conditions. Where specific promotional terms apply, those terms apply alongside these Terms of Service.
You agree to provide accurate and compete information when placing an order and to use a payment method that you are authorised to use. Payment must be successfully authorised before we accept and proce4ss your order.
The total amount payable, including any applicable delivery charges, will be displayed before you complete your purchase.
SECTION 5 - SHIPPING AND DELIVERY
We aim to dispatch orders promptly following confirmation of payment. Delivery times, shown at checkout, are estimates and maybe affected by circumstances outside of our reasonable control. We remain responsible for the goods, until they are delivered to you, or to a person identified by you to receive them. Please see our shipping policy for further information about delivery services, charges and high value items.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including our name, logo, branding, text, photographs, graphics, website design and other original content, created by or for LT Boutique London Ltd, is protected by applicable intellectual property laws. You may use our website for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify or commercial exploit our original content without our prior written permission. Third-party brand names, trademarks and logos appearing on products remain the property of their respective owners. Their appearance on our website does not imply ownership by or affiliation with, LT Boutique London Ltd.
SECTION 7 - OPTIONAL TOOLS
We may provide access to services, features or tools that are supplied by third parties, including payment, delivery, returns and other services providers. These third-party services maybe subject to their own terms and privacy policies. We are not responsible for the operation of third-party services where they are outside of our reasonable control. Nothing in this section excludes or limits any rights or remedies you have under applicable UK consumer law.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties. These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability or practices. If you choose to use a third-party website or service, its own terms and privacy policy may apply. Nothing in this section affects your statutory rights or limits our responsibility where liability cannot, lawfully be excluded under UK law.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our online store is hosted and powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.
Any contract for the purchase of products from this website is between you and LT Boutique London Ltd. Shopify is not the seller of the products offered by LT Boutique London Ltd and is not responsible for the fulfilment of your order or for our obligations to you as the retailer.
Nothing in this section excludes, restricts or affects any rights you have under applicable UK consumer Law.
SECTION 10 - PRIVACY POLICY
Personal information that we collect and process through our website is handled in accordance with our Privacy Policy. Our store is hosted by Shopify, which may process personal information in order to provide its services to us and to you. Other service providers that we use, such as payment, delivery and returns providers may also process personal information where necessary to provide their services. Please see our Privacy Policy for full details about how we collect, use, store and share personal information and about your data protection rights.
SECTION 11 - FEEDBACK
If you submit a review, comment, suggestion, photograph or other content to us, you confirm that you have the right to submit it and that it does not infringe the rights of another person. You grant LT Boutique London Ltd permission to use, reproduce and display that content for the purposes of operating, promoting and improving our business and services. We may remove content that we reasonably consider unlawful, offensive, misleading, defamatory or otherwise inappropriate. Nothing in this section affects your statutory rights or your rights under applicable Data Protection law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We take reasonable care to ensure that product descriptions, prices, availability, delivery information and other information on our website are accurate. Occasionally, however, errors or omissions may occur. We may correct genuine errors or update information when necessary. If an error affects and order you have already placed, we will contact you as soon as reasonably possible and explain the options available to you. Nothing in this section affects your statutory consumer rights.
SECTION 13 - PROHIBITED USES
You must not use our website or Services:
a) for any unlawful or fraudulent purpose, or in any way that breeches applicable laws or regulations;
b) to infringe our intellectual property rights or the intellectual property rights of any other person;
c) to harass, abuse, threaten, intimidate, defame or otherwise harm another person;
d) to submit or transmit false, misleading, defamatory, offensive or unlawful material;
e) to send unsolicited advertising, promotional material, spam, or similar communications;
f) to impersonate another person or entity or misrepresent your identy;
g) to upload or transmit viruses, malicious code or other material that could damage, disrupt or interfere with our website or Services;
h) to collect, track, or misuse the personal information of others;
i) to attempt to gain unauthorised access to our website, accounts, systems or security features;
j) to scrape, copy, extract or exploit our website or its content using automated or manual means without permission, except where permitted by law; or
k) otherwise to interfere with or restrict another person's use of our website or Services.
We may restrict, suspend or terminate access to our website or an account where we reasonably believe these Terms have been breached. Nothing in this section affects any rights or remedies available under applicable law.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
We may suspend or terminate your access to our website or Services where we reasonably believe that you have breached these Terms, used our Services unlawfully or fraudulently, or where suspension or termination is reasonably necessary to protect LB Boutique London Ltd, our customers, our systems or third parties.
Termination or suspension of access does not affect any rights or obligations that arose before termination, including your rights in relation to orders already placed and your statutory consumer rights.
Any provision of these Terms which by their nature are intended to continue after termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided on our website is intended to provide general information about our products and Services. We take reasonable care to ensure that information is accurate and up to date, but minor errors or omissions may occasionally occur.
Products sold by LT Boutique London Ltd may be new, preloved or vintage, as stated in the relevant product description. The condition, age, price and any faults or signs of wear that have been disclosed in the product description will be taken into account when assessing the condition and quality of Preloved or vintage items.
Nothing in these Terms excludes or restricts your statutory rights. Products supplied
by LT Boutique London Ltd must be as described, or satisfactory quality and fit for purpose where required by applicable UK consumer law.
SECTION 17 - LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits any liability that can not lawfully be excluded or limited. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and your statutory rights under UK consumer law.
LT Boutique London Ltd is responsible for losses that you suffer which are a foreseeable result of our breach of these Terms or our failure to use reasonable care an skill.
We are not responsible for losses that were not foreseeable when the contract was formed, or for losses caused by circumstances for which we are not legally responsible.
Our products and Services are supplied for personal and domestic use. We are not responsible for business losses, including loss of profits, revenue, business opportunities or business interruption, where you purchase as a consumer.
Nothing in this section affects your statutory consumer rights.
SECTION 18 - INDEMNIFICATION
You are responsible for losses suffered by LT Boutique London ltd where those losses are a direct and reasonably foreseeable result of your unlawful use of our website or your deliberate breach of these terms
Nothing in this section requires you to compensate us for losses caused by our own acts or omissions, or for anything for which you would not otherwise be legally responsible.
Nothing in this section affects your statutory consumer rights.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
If we do not immediately exercise or enforce any right available to us under these Terms, this does not mean that we have waived that right or rights.
These Terms of Service, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy and any other terms expressly applicable to your order, form the agreement between you and LT Boutique London Ltd in relation to your use of our website and purchase of our products.
Nothing in these Terms excludes or limits any statutory right or remedies available to you under UK consumer Law.
SECTION 21 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms to another person without prior written consent.
We may transfer our rights and obligations under these terms to another organisation, provided that doing so does not reduce or adversely affect your rights under these Terms or applicable UK consumer law. Where appropriate, we will notify you of any such transfer.
SECTION 22 - GOVERNING LAW
These Terms and any contract between you and LT Boutique London Ltd are governed by the laws of England and Wales.
If you are a consumer resident elsewhere in the United Kingdom, you will also retain the benefit of any mandatory protections available to you under the laws applicable where you ive.
Nothing in these Terms limits your right as a consumer to bring proceedings in any court in which you are entitled to bring proceedings under applicable law.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the current version of the Terms of Service at any time on this website.
We may update these Terms from time to time, for example to reflect changes to our Services, business practices or applicable law. Any updates Terms will take effect from the date they are published on our website, unless otherwise stated.
Changes to these Terms will not retrospectively affect orders that we have already accepted, unless a change is required by law. The Terms applicable when your order was accepted will continue to apply to that order.
Nothing in this section affects your statutory consumer rights.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@ltboutiquelondon.co.uk.
Our contact information is posted below:
LT Boutique London Ltd
hello@ltboutiquelondon.co.uk
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, UK
Company Registration No:17429653